Employees

Cards

Transfers

Integrations

Bookkeeping

Profile

Transactions

Accounting software

Ad accounts

In order to extract receipts from your Google ads,...

Google ads


Using the File Archive
The file archive allows yo...

File archive

Card statuses:

Active: The card is active 
Frozen...

Card statuses

For easier access to your Franklin-cards, you have...

Easy access to card details

How to set up your E-conomic integration
 
 
Step ...

Economic

Your Franklin-inbox allows you to easily forward/u...

Auto-uploading receipts

How to export your receipts:


Go to Receipts


Ch...

Export your receipts

Access levels across roles:



Employees: can view...

Access levels

Retrieve card information:
 


Go to “Payment Card...

Using your card

With Franklin, you can invite as many colleagues (...

Invite team members

With Franklin, you can automatically sync your exp...

How to integrate Uniconta with Franklin

We’ve pushed the limits so you don’t have to worry...

Spend limits

Your cashback accumulates automatically with each ...

Cashback


By setting up merchant rules to your recurring me...

Merchant rules


Different transaction statuses:


Approved: The t...

Transaction status


Foreign exchange explained:
 
Franklin cards are ...

Foreign exchange

By following the guide below you can update your p...

Update user details

How to download your account statement:



Go to T...

Download account statement

Any transactions where either the sender or the re...

Prohibited countries

How to add your card to Apple Pay

Go to the App S...

Add your Franklin card to Apple Pay

It's easy to transfer funds to your Franklin-accou...

Manual top-ups 🌍

How receipts work in Franklin
Every card transacti...

Receipts: End-to-end workflow

If your Franklin card is declined, there is always...

Card declines

How to add your card to Google Pay

Open the Googl...

Add your Franklin card to Google Pay

If you are having trouble accessing your Franklin ...

Can't log in? Troubleshooting guide

It's easy to make instant transfers to your Frankl...

Instant transfers 🇩🇰

If you prefer to use an authenticator app (instead...

Set up Authenticator App



"How quickly is transaction data available?"Tran...

Frequently asked questions

How to create a new card
 

Go to the “Payment Car...

Issuing cards

To avoid you having to do manual transfers during ...

Automated top-ups 🇩🇰

We offer multiple types of notification alerts to ...

Notifications 🌍

How AI-Receipt Matching work:
Once a receipt is up...

AI Receipt-Matching

In order to extract receipts from your Meta ads, w...

Meta ads

To be able to export receipts you first need to co...

Connect your accounting software

In order to extract receipts from your TikTok-ads,...

TikTok ads

In order to extract receipts from your Pinterest a...

Pinterest ads

How to set up your Dinero integration
Step 1: Conf...

Dinero

Need help? Write to us at support@hifranklin.com

View the articles below or contact us at support@hifranklin.com