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Card statuses

Card statuses:

  1. Active: The card is active

  2. Frozen: The card is frozen and transactions will not go through

  3. Blocked: The card is permanently blocked and cannot be re-opened.

 

Change the status of a card:

  1. Log in to your Franklin account

  2. Go to “Payment Cards” in the left-hand menu

  3. Click on the three dots to the right of the card you wish to edit

  4. Change the card status